How will I access the sessions?

You will attend the sessions, meet our partners and gain access to valuable resources in our online conference center.

Do I need to download or install any software to be able to attend this event?

No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.

Will the sessions be recorded?

Yes. the sessions will be recorded and available for free for a limited time. 

Become a Virtual Event Sponsor

During the past few months with the impact of COVID-19, we have experienced waves of emotions, personally and professionally. We have seen life slow down dramatically, and yet pivot instantly. The bottom line: we are all in this together. As a retail community, we are stronger together.

Let’s not trend “retail apocalypse” again. Let’s come together, share ideas, and be there for our customers. At eTail, we explore the best ways to think ahead, get ahead, and continue looking forward. Let’s use this time to ensure retail is reinvented, particularly as we approach the holiday season.

Through our eTail Virtual Event we look forward to sharing success stories with our eTail community, highlighting the great work that is coming out of these challenging times. The creativity that is being showcased is admirable; retailers are truly thinking outside the box. We know more than ever, there is no time like the present. It's all systems go.

Our agenda is 100% focused on your biggest of-the-moment challenges and opportunities. You’ll hear from retailers in the trenches, doing the work, and pivoting to succeed. We cut out the fluff you get at other virtual conferences to give you clear strategies for driving profits in this uncertain time

With the convenience of multiple sessions throughout two days, log into the session you prefer. Listen in live, or access presentations and panel discussions on demand—It’s up to you!

Retail experts come together to discuss how they are adapting their digital strategies to succeed during and post Covid-19. Customer expectations are changing faster than ever before. How can you exceed them at every step of their journey?

Where eCommerce And Omnichannel Retail Innovators
Are Coming Together For Retail Reinvention

July 22 – 23, 2020 



A Virtual Event mirrors our in-person conferences. We’re bringing you exclusive knowledge from industry leaders all over the world at the touch of a button.

Here's what you get when you sign up & attend:

Actionable Tactics to Navigate the New Normal


Chairperson Opening Remarks

Responding to Disruption: Biddable Media, Data Activation & Crisis Management

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Keynote Presentation And Interactive Q&A: It’s Your Big Day….With Virtual Stylist Appointment!

Panel Discussion: Instant Engagement—The Digital Tools Customers Are Using To Inform Their Buy

Keynote Fireside Chat: The 2020 Lookbook: Ensuring Merchandise Management For Holiday Is Not A Hindsight

Keynote Fireside Chat: Ensuring Safety of Products And Marketing Appropriately—The New Normal For Retail And Resale

Keynote Presentation: Achieving True Partnership Between Brands And Marketplace eTailers: Experimentation, Cooperation, and Innovation

- Day 1 -  

- Day 2 -

Executive Presentation by Lucidworks

What You’ll Learn [Tentative Agenda]

A COVID Success Story: How A Pivot Is Leading To Profits

Executive Presentation with Signifyd

Executive Presentation with NetElixir

Closing Remarks

Chairperson Opening Remarks 

Panel Discussion: Omni-Fulfilment: Why New Pick-Up And Delivery Options Are Here To Stay

Executive Presentation

Executive Presentation

Keynote Presentation: A Holiday Wish: Plans To Close Out 2020 On A Peak

Executive Presentation

Closing Remarks

Retailers Digital Commerce: 6 Elements to improve scalability & CX in less than 6 Months

Speaker: Kelly Cook, CMO, David’s Bridal

Speaker: Andreas Reiffen, CEO & Founder, Crealytics

Speakers: Ekta Chopra, VP, Digital, e.l.f. Cosmetics

Shyamala Kuppusamy, Sr. Director , eCommerce Product Management, Lowe’s Companies

Speaker: Dr. Pravir Malik, Head of Organizational Sciences, Zappos Family of Companies

Speaker: Udayan Bose, Founder & CEO, NetElixir, Inc

Speaker: Sean Whitehead, Director of eCommerce Product Management, Kendra Scott

Speakers: Paul McClure, Chief Revenue Officer, Ultracommerce

David Crow, VP of Sales Americas, Ultracommerce

Speaker: Ryan Johnson, Sr. Manager, UX Design, The Home Depot

Speaker: Mat Franken, CEO, Aunt Fannie's

Bringing Together the Best in Retail.

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In Partnership With:

All of the Major Players in One Place

Virtual Event 2020

Richard Kestenbaum 

Retail Contributor, Forbes |

Co-founder and Partner, Triangle Capital LLC

Keenan Davis

Senior Director of Marketing


Shelagh Stoneham


Power WearHouse Inc

Tim Lakin 

Ecommerce Merchandising Manager

Sketchers USA Inc. 

Get Inspired by Our Speakers:

Ana Guzman

Director of Loyalty and Customer Engagement

TGI Fridays

Rita Zahir

VP, Digital Marketing


Ramesh Ayyagari

Digital Product Management & Strategy

Lane Bryant, Ascena Brands

Craig Kapilow

Senior Director, Brand Partnerships & Integrated Marketing 

Rue Gilt Groupe

Sarah Hoffman

Chief Marketing Officer


Eduardo Siman 

IT Director

Intradeco Apparel

Beth Moriarty

VP of Marketing


Ekta Chopra

Vice President of Digital

e.l.f. Cosmetics

Michelle Davidson

Industry Principal

Oracle NetSuite

Rachel Wang

Customer Success Manager


Andreas Stenman

Head of Global Partnerships

Alex Walkowski

Managed Services, Team Lead

Rob Neibauer

Senior Vice President, Revenue


Frequently Asked Questions

I’d Like to Speak!


No Cost to You

Every single session is totally free, no matter what. This is major value at ZERO cost.

Always Accessible Content

If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions.

No OOO Necessary

Enjoy all the perks of a live event while saving travel budget and PTO days.

In Partnership With:

Word On The Street


“eTail is hands down the best conference I’ve ever been to. Everything from the quality of  speakers, to the highly engaging events and networking was world–class.”

Bogdan Constantin




“This event is the blend of amazing people, companies and location to make lifelong connections, to learn about trends in the eTail  space and best of all to grow your business and take it to the next level”

Matt Storms

SEO Strategist



“eTail brings the best of the best in the industry together enabling an open exchange  of content and expertise with real–life ideas and solutions to optimize the value of technology.”

Ruth Crowlet

VP, Customer Experience Design


The Best of eTail From Your Home

Learn From Retail Trailblazers

Be Inspired. Learn From:

Matt Franken


Aunt Fannie's

Sean Whitehead

Director of eCommerce Product Management

Kendra Scott

Dr. Pravir Malik

Head of Organizational Sciences

Zappos Family of Companies

Shyamala Kuppusamy

Sr. Director , eCommerce Product Management

Lowe’s Companies, Inc.

Ekta Chopra

VP, Digital

e.l.f. Cosmetics

David Crow

VP Sales Americas

Ultra Commerce

Paul McClure

Chief Revenue Officer

Ultra Commerce

Andreas Reiffen

CEO & Founder


Ryan Johnson

Sr. Manager, UX Design

The Home Depot