Copyright © 2015 The Big Event. All rights reserved and other such important stuff. Privacy Policy.

Frequently Asked Questions


How will I access the sessions?

You will attend the sessions, meet our partners and gain access to valuable resources in our online conference center.


Do I need to download or install any software to be able to attend this event?

No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.


Will the sessions be recorded?

Yes. the sessions will be recorded and available for free for a limited time. 

THE BIG EVENT IN YOUR HANDS

Pop-up messenger bag paleo, freegan church-key selvage fixie Thundercats trust fund hashtag PBR. Schlitz 3 wolf moon street art hashtag pop-up cronut.

NO NETWORK,
NO WORRIES

Become a Digital Summit Sponsor!

Consumers are reshaping the digital landscape as retailers attempt to transform the customer experience and meet their demands. As we begin a new decade, how well are you capturing the Voice of the Customer?

Enjoy a series of 30-minute on-demand presentations that happened over the course of two days and panel discussions from digital retail leaders, discover how to compel and inspire modern consumers.

Barbara Thau
Senior features editor
CO—by U.S. Chamber of Commerce

Larry Shaw
Chief Marketing Officer
MacKenzie-Childs

Emelie Grunzweig
Director of Insights
Riskified

Amy Hanson
VP, Product Marketing
Unbxd

Sai Koppala
Chief Marketing Officer
SheerID

Listen to industry leaders discuss their perspectives on the eTail industry throughout 2020 and beyond. 
Enjoy an in-depth discussion of key industry drivers typical of most live industry events. 

Hear from your industry peers about their recent successes, as well as solution providers about the leading tools driving the ecommerce industry forward. 

Since the event has multiple sessions, you select the material that makes the most sense for you and your team. 
Listen in during the live broadcast, or access the session on demand later
—once you register, it’s up to you!

 Retail Disruption and the Future of eCommerce

Now Available On-Demand!

A DIGITAL EVENT, JUST FOR YOU

WHAT'S A DIGITAL SUMMIT, ANYWAY?

An online summit is a digital event mirroring our in-person conferences. We’re bringing you exclusive knowledge from industry leaders all over the world at the touch of a button.

Here's what you get when you sign up & attend:

Hear Firsthand from Seasoned eCommerce Innovators

Get Solutions to Pressing Problems (You're Not Alone!)

Get a Range of Insights on the Subjects That Interest You

MEET OUR SPEAKERS

THE BRAVE. THE BOLD. THE VISIONARY.

AGENDA AT A GLANCE

All Sessions Now Available On-Demand

What's Next in Storytelling: Content to Create an Emotional Connection

Speaker: Craig Kapilow, Senior Director, Brand Partnerships & Integrated Marketing, Rue Gilt Group

Speaker: Michelle Davidson, Industry Principal, Oracle NetSuite

Social Commerce: Strategies, Successes, and Future Investments

11:00am-11:30am ET

11:30am-12:00pm ET

12:00pm-12:30pm ET

Lower Costs and Improve your Customers' Shopping XP by Improving Inventory Management

12:30pm-1:00pm ET

11:00am-11:30am ET

11:30am-12:00pm ET

Social Advertising Trends in 2020

Techniques for Mastering Customer Acquisition and Retention

Meeting eCommerce Challenges in 2020 and Beyond

Speaker: Keenan Davis, Senior Director of Marketing, SVS 

Speakers: Andreas Stenman, Head of Global Partnerships, Smartly.io, 

Panelists: Richard Kestenbaum, Forbes Contributor and Co-founder & Partner, 

Speaker: Ekta Chopta, VP of Digital, e.l.f. Cosmetics

12:00pm-12:30pm ET

Identifying Technologies that Align with Long-Term Customer Preferences

Impact of the Coronavirus on Global eCommerce: A Deep Dive in Shifting Customer Behaviors

Speakers: Ana Guzman, Director of Loyalty and Customer Engagement, TGI Fridays

1:00pm-1:30pm ET

Modern Strategies for Inspiring Lasting Customer Involvement

Speaker: Jean-Marc Bellaiche, Chief Strategy Officer, ContentSquare

1:30pm-2:00pm ET

Panelists: Shelagh Stoneham, President, Power WearHouse Inc.

- Day 1 -  

- Day 2 -

Keenan Davis, Senior Director of Marketing, SVS 

Tim Lakin, Ecommerce Merchandising Manager, Skechers USA Inc. 

 Alex Walkowski, Managed Services, team Lead, Smartly.io

Rita Zahir, VP, Digital Marketing, Goldthread

The 4 Rs of Ecommerce Customer Loyalty 

1:00pm-1:30pm ET

1:30pm-2:00pm ET

How the AR Cloud will Empower the Next Generation of Immersive Commerce Experiences

2:00pm-2:30pm ET

2:00pm-2:30pm ET

A Data-Centric Approach to Mastering the Digital Customer Experience

12:30pm-1:00pm ET

Panelists: Sarah Hoffman, CMO, Drybar

Powering Exceptional Online and Offline Customer Experiences with Modern Data

Speaker:  Vivienne So, Senior Manager of eCommerce, Frette North America

Rachel Wang, Customer Success Manager, mParticle

Carly Pietrobono, Customer Success Manager, Radar

Triangle Capital LLC

Speaker: Ramensh Ayyagari, Digital Product Management & Strategy, Lane Bryant, Ascena Brands

Speaker: Eduardo Siman, IT Director, Intradeco Apparel

Speaker: John Tedasco, Chief Executive Officer, Drip

Ascena Brands Grows eCommerce Revenue with 1:1 Personalization at Scale 

Beth Moriarty, VP of Marketing, Yottaa

Rob Neibauer, Senior Vice President, Revenue, Reflektion

More InfoMore InfoMore InfoMore Info

Ashley Thorpe, Customer Success Manager, AB Tasty

More InfoMore InfoMore InfoMore InfoMore InfoMore InfoMore InfoMore InfoMore InfoMore InfoDay 1 On-DemandDay 2 On-Demand

WHY YOU SHOULD LISTEN IN

No Cost to You

Always Accessible Content

No OOO Necessary

Enjoy all the perks of a live event from the comfort of your own home.

If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions.

Every single session is totally free, no matter what. This is major value at ZERO cost.

Transforming Retail. Together. 

Day 2 On-Demand

In Partnership With:

Past Attendees Include:

Digital Summit 2020

Richard Kestenbaum 

Retail Contributor, Forbes |

Co-founder and Partner, Triangle Capital LLC

Keenan Davis

Senior Director of Marketing

SVS

Shelagh Stoneham

President

Power WearHouse Inc


Tim Lakin 

Ecommerce Merchandising Manager

Skechers USA Inc. 

Get Inspired by Our Speakers:

Ana Guzman

Director of Loyalty and Customer Engagement

TGI Fridays

Digital Summit:

Rita Zahir

VP, Digital Marketing

Goldthread

Ramesh Ayyagari

Digital Product Management & Strategy

Lane Bryant, Ascena Brands

Craig Kapilow

Senior Director, Brand Partnerships & 

Integrated Marketing 

Rue Gilt Groupe

Sarah Hoffman

Chief Marketing Officer

Drybar

Eduardo Siman 

IT Director

Intradeco Apparel

Beth Moriarty

VP of Marketing

Yottaa

Ekta Chopra

Vice President of Digital

e.l.f. Cosmetics

Michelle Davidson

Industry Principal

Oracle NetSuite

Rachel Wang

Customer Success Manager

mParticle

Andreas Stenman

Head of Global Partnerships

Smartly.io

Alex Walkowski

Managed Services, Team Lead

Smartly.io

Rob Neibauer

Senior Vice President, Revenue

Reflektion

Vivienne So

Sr. Manager of eCommerce

Frette North America

Ashley Thorpe

Customer Success Manager

AB Tasty

Jean-Marc Ballaiche

Chief Strategy Officer

ContentSquare

John Tedasco

Chief Executive Officer

Drip

Day 1 On-Demand