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Frequently Asked Questions


How will I access the sessions?

You will attend the sessions, meet our partners and gain access to valuable resources in our online conference center.


Do I need to download or install any software to be able to attend this event?

No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.


Will the sessions be recorded?

Yes. the sessions will be recorded and available for free for a limited time. 

THE BIG EVENT IN YOUR HANDS

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NO NETWORK,
NO WORRIES

Become a Digital Summit Sponsor

WBR is delighted to present the Future Digital Finance Virtual Summit. This online free-to-attend digital event incorporates the quality of the Future Digital Finance and CX Optimization for Financial Services conference content and innovative speaking faculties into the convenience of an one on-demand digital meeting. The COVID-19 outbreak has tremendously disrupted all of our lives and businesses, but we hope that our digital events will still allow you to feel a part of these dynamic event communities. 


This free virtual summit is designed to offer invaluable insights on critical challenges in the digital financial services, as well as trends and strategies that are revolutionizing the industry. Our industry experts will share their experiences about the ways that the finance and banking industry are continuing to respond to the pandemic, optimize CX and transform digitally. 


You will gain practical tips for today’s most critical and relevant digital banking challenges, without having to leave your desk.


Barbara Thau
Senior features editor
CO—by U.S. Chamber of Commerce

Larry Shaw
Chief Marketing Officer
MacKenzie-Childs

Emelie Grunzweig
Director of Insights
Riskified

Amy Hanson
VP, Product Marketing
Unbxd

Sai Koppala
Chief Marketing Officer
SheerID

Listen to industry leaders discuss their perspectives on the banking industry throughout 2020 and beyond. 
Enjoy an in-depth discussion of key industry drivers typical of most live industry events. 

Hear from your industry peers about their recent successes, as well as solution providers about the leading tools driving the financial industry forward. 

Since the event has multiple sessions, you select the material that makes the most sense for you and your team. 
Listen in during the live broadcast, or access the session on demand later
—once you register, it’s up to you!

The Future Of Digital Banking: Lessons Learned From 2020

July 8-9, 2020

A VIRTUAL EVENT, MADE FOR YOU

WHAT'S A VIRTUAL EVENT, ANYWAY?

A virtual event is an online event mirroring our in-person conferences. We’re bringing you exclusive knowledge from industry leaders all over the world at the touch of a button.

Here's what you get when you sign up & attend:

Hear Firsthand from Seasoned Financial Innovators

Get Solutions to Pressing Problems (You're Not Alone!)

Get a Range of Insights on the Subjects That Interest You

MEET OUR SPEAKERS

THE BRAVE. THE BOLD. THE VISIONARY.

AGENDA AT A GLANCE

What You'll Learn [Tentative Agenda]

Welcome Address

Speaker: Olga Rodriguez, Program Director, Future Digital Finance

Speakers: Benjamin Maxim, AVP, Digital Strategy & Innovation, MSU Federal Credit Union

Sarah Dignardi, Senior Mobility Manager, Selective Insurance 


Client Case Study by SAP

11:00am ET

11:15am ET

11:45am ET

Panel Discussion – Incorporating Mobile Banking And Payment Technologies Into Holistic Multi-Channel Experiences

12:05pm ET

Sponsored Case Study

Speakers: Doug Nielson, SVP, Innovation Research And Development, U.S. Bank

Utilizing Customer Insights: Utilizing AI & ML To Shape Next-Gen Customer Experiences

12:25pm ET

12:45pm ET

Sponsored Case Study

Speaker: Benjamin Maxim, AVP, Digital Strategy & Innovation, MSU Federal Credit Union

I'd Like to Speak!

1:05pm ET

Panel Discussion – Examining The Future Fintech Landscape – Opportunities For Tomorrow

1:25pm ET

Understanding How Open Banking Can Be Applied to US Banks

Day 1- Accelerating Your Digital Transformation 

Register at No Cost

11:05am ET

Chairperson's Opening Remarks

1:55pm ET

Sponsored Case Study

2:55pm ET

End of day one

Day 2- Tailoring Customer Experience to Navigate 

Today's "New Banking Norm"

11:00am ET

Welcome Address

Speaker: Matt Millman, Program Director, CXFS

11:10am ET

Chairperson's Opening Remarks

11:20am ET

Instituting a Customer Experience Roadmap for Success in the New Normal of COVID

11:45am ET

Sponsored Presentation

12:05pm ET

Using Automation in Financial Services to Complement Human Engagement

12:25pm ET

Sponsored Presentation

12:45pm ET

Panel Discussion - Advanced Techniques to Understand Client Intent

Sponsored Presentation

1:15pm ET

1:35pm ET

Applying Design Thinking And Rigorous User Data Analysis

End of Summit

2:00pm ET

WHY YOU SHOULD LISTEN IN

No Cost to You

Always Accessible Content

No OOO Necessary

Enjoy all the perks of a live event from the comfort of your own home.

If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions.

Every single session is totally free, no matter what. This is major value at ZERO cost.

I'd Like to Speak!

In Partnership With:

11:00am - 3:30pm

Our All-Star Attendees:

Virtual Event 2020

Virtual Event: 

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I'd Like to Attend!