VIRTUAL EVENT

July 6th, 2020 - 2pm - 5.30pm CEST

Where Branch and Digital Innovators from Europe’s Leading Retail Banks Benchmark their Responses and Solutions to the COVID-19 Crisis

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Covid-19 has turned retail banking on its head.

It’s forced us to totally re-prioritise. The industry will need to re-imagine what human and digital customer interactions will look like post COVID-19, and to redefine the role of the branch to better serve the digitally empowered consumer.

Without benchmarking and finding out what your peers are doing you could be missing out on critical information to keep your business afloat.  

That’s why Future Branches has gone digital. Join and find out how Heads of Branch, Digital and Omnichannel, alongside innovative data and technology providers, have responded to the challenge and are striving to deliver connected customer services.

Sign up for free to find out how you can: 

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MEET OUR EXPERT RETAIL BANKING SPEAKERS

Be Inspired. Learn From:

Giorgos Kostopoulos
Head of Customer Innovation
Piraeus Bank

Morten Olsen
Independent Consultant

Stuart Miller
Customer Director & Board Member
Newcastle Building Society

Malin Lignell
VP, Digitalisation & Innovation
Handelsbanken 

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No Cost to You

Every single session is totally free, no matter what. This is major value at ZERO cost.

WHY YOU SHOULD LISTEN IN

Always Accessible Content

If you can't make all of the sessions, no biggie. Everyone registered gets a copy of the on-demand sessions.

Live Q&A with experts

Stay connected with your peers and communicate on live Q&A with the industry leaders. Ask away!

CHECK OUT THE FUTURE BRANCHES AGENDA

(All Times CEST)

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Monday 6th July

Rethinking the ‘Phygital’ Banking Experience in a Post COVID-19 World

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Our Branch Innovation Community Includes All The Major Players:

A virtual event is an online event mirroring our in-person conferences. 

We’re bringing you exclusive knowledge from industry leaders all over the world at the touch of a button.

WHAT IS A VIRTUAL EVENT?

Hear from Retail Banking Innovators

Listen as retail banking executives share their strategies on surviving and thriving in crisis mode.

Get Solutions to Pressing Problems

Behind great businesses are the solutions that drive them. Learn about how some of the most successful practitioners are addressing their challenges.

Get Insights Ahead of the Event

This online free-to-attend digital event is focused on the European retail banking Covid-19 response. 

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In Partnership With:

Frequently Asked Questions


How will I access the sessions?

You will attend the sessions, meet our partners and gain access to valuable resources in our online conference center.


Do I need to download or install any software to be able to attend this event?

No. You do not need to download or install any software to participate in our conference. You only need to have access to the Internet.


Will the sessions be recorded?

Yes. The sessions will be recorded and available for free for a limited time. 

A Virtual Event, Just For The Retail Banking Community

  • Evolve your banking services to meet and exceed customer needs: get the latest insights on evolving financial consumer behavior and how it has changed in light of the pandemic
  • Achieve digital banking excellence: hear how to overcome legacy infrastructure challenges and deliver seamless omni-channel customer experiences
  • Benchmark against peers and have your pressing questions answers: hear from 5 retail banking leaders and technology innovators and take part in live polling and Q&A after each session

Craig Hughes
Chief Enterprise Architect
Danske Bank

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EUROPE